We are looking to hire Clinical Specialists to be located in Riyadh, Jeddah and Dammam.
KEY DUTIES AND RESPONSIBILITIES:
- Deliver clinical facilitation to customers at conferences, clinical workshops, training meetings and in-clinic.
- Work with AMI Lead to determine clinical needs and provide facilitation to customers accordingly.
- Formulate clinical development plans for your top 30 accounts, to be communicated and reviewed with the AMI Lead.
- Support the PSs during in-house training events to develop their expertise in how to coach customers in patient consultation skills.
- Effectively articulate differentiation of Allergan products and services versus the competitors.
- Maintain a high level of service through reliable and timely follow-up, after any interaction with customers and Allergan medical trainers.
- Input and maintain Veeva data as required.
- Attendance at industry conferences & Allergan Medical Institute meetings, to engage with customers, develop and upskill yourself.
- Collaborate with the Account Managers to ensure the injectors have the right level of facilitation delivered by the Clinical Specialist.
- Set up Allergan clinical training events, model selection, trainers, presentation, facilitation and work with the Clinical Training & Events Manager and Medical Education Manager.
- Lead and provide facilitation at specified development needs at boot camps in line with bespoke facilitation programs for injectors.
- Maintain high level of therapeutic knowledge of Allergan products and anatomy.
- Guide injector self-directed learning through the AMI digital platform, based on competency level of injector.
- Ensure all injectors receiving facilitation have an active Individual Development Plan in VEEVA.
- Adhere to the Allergan SOP on facilitation stock and sample management.
Compliance & Integrity
Each employee is responsible for conducting his or her activities on behalf of the company, consistent with a high standard of business ethics, and in compliance with the laws and regulations that govern our activities. Your obligation encompasses the following:
- Take personal responsibility for and demonstrate a high level of understanding of and adherence to the applicable internal policies, including but not limited to our Code of Ethics and Business Conduct and other policies applicable to your job, external laws and regulations governing your activities.
- Exhibit high business ethics standard in dealing with internal and external stakeholders, including dealing with others honestly and openly, showing accountability, being reliable and trustworthy and being loyal to the company.
- Complete all required compliance and ethics related training within required timelines.
- Encourage a high level of understanding of and adherence to compliance and ethics amongst colleagues and third parties.
- Fully co-operate in any internal and external audits, investigations, and inspections.
- Report any adverse event within 24 hours as per Allergan’s policies and procedures.
- Ensure commitment to regulatory compliance by attending training and adhering to Allergan’s policies and procedures.
- Other ad hoc duties such as administrative duties, as requested.
Education and Experience
- University degree in healthcare related field, physician is an advantage.
- Minimum of 3 years’ experience within a sales role within the pharmaceutical and/or medical device industry. Experience within Medical Aesthetics will be an advantage.
Essential Skills and Abilities
- Ability to guide a group to acquire skills, make decisions or complete tasks by facilitating group communication, using interpersonal skills and influence strategies to build relationships.
- Provide expert advice to colleagues within the organization, based on knowledge gained from professional experience or training.
- Ability to sell tailored, value added solutions/advice to meeting customer needs.
- Work co-operatively with others to accomplish group goals through communicating clearly, sharing information, involving team members in decisions, and demonstrating commitment to the team.
- Seek diverse learning opportunities and perspectives, quickly apply new knowledge and skills and uses work challenges as opportunities to try new learning and innovative solutions.
- Strong communication skills.
- Experience in training/coaching including event management, preparation and delivery of workshops and other training solutions is preferred.
- Ability to spend approximately 80% of time in the field.
- Fluent English (written and oral).
- Valid driver’s license.
- Intermediate skills in Microsoft Word, Excel, PowerPoint, and Outlook.
AbbVie is an equal opportunity employer including disability/vets. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran or active duty wartime or campaign badge veteran or a person’s relationship or association with a protected veteran, including spouses and other family members, or any other protected group status. We will take affirmative action to employ and advance in employment qualified minorities, women, individuals with a disability, disabled veterans, recently separated veterans, Armed Forces service medal veterans or active-duty wartime or campaign badge veterans. The Affirmative Action Plan is available for viewing in the Human Resources office during regular business hours.
