Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role:
- The primary focus of the role will be to support the sales objectives of the company through achieving given sales and gross margin and providing first rate service to current and potential customers of Honda.
What you will do:
- Minimize risk through effective evaluation of used cars for trade-in or purchase.
- Achieve the allocated monthly sales targets (units and gross margin).
- Achieve or exceed CSI (customer satisfaction index) objectives and ensure maximum customer satisfaction and repeat sales.
- Selling insurance, accessories and service packages.
- Maintain awareness of the automotive industry, update knowledge of product range, models, features and benefits.
- Analyze the market situation and identify customer needs.
- Ensure used car prober display (condition, pricing, cleanliness and specs).
- Ensure quality of job to avoid errors/rework and take actions on customer concerns (internal/external) to improve operational ease and customer satisfaction.
- Comply with company guidelines and SOPs (standard operating procedures) and report all incident to the showroom manager.
Required Skills to be successful:
1.- 2 years sales experience, Automotive sales background.
2. - Upselling skills and ability to create value from new products.
3. - Written and spoken communication skills.
4. - Strong negotiation skills, with evident ability to influence customer choices.
About the Team:
- Reporting to the Head of Automall Operations and will work with the Sales team and internal and external stakeholders.
What equips you for the role:
- Bachelor’s Degree or Diploma
- 2 years’ experience in a similar automotive sales position in retail sales.
- Negotiation and influencing skills, ability to build strong customer relationships, conflict resolution, ability to think clearly under pressure, ability to take decisions and follow through and strong team player.
- Valid Qatar driver’s license.
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
